They did not provide me with an assistant for the duration of the party as initially agreed. I declined that due to their tone and approach and decided to pay the full amount. Management very rudely offered me a 50% discount on food.
Sweet dish and drink also did not come on time. Food came 40+ minutes late and the kids did not eat anything. I organized my daughter's birthday party there. They are not interested in understanding or solving customer issues or providing them the committed services. Management is aggressive, unprofessional, rude, and has low moral values. How can you charge money and do not provide service? Very unprofessional and unethical approach. Both the David's do not understand the customer service or customer management. Based on my understanding of the discussion, your team did not share the correct information in the report. Make sure to wear closed-toed shoes, and follow other instructions given by the instructors on the track.I provided the information to Kayla and I waiting to hear what action she has taken or recommended based on my feedback. Note: All go-karting facilities require you to sign a waiver or get it signed by your guardian (if you’re below 18). Looking for other good tracks nearby? There are a lot of them in Austin and Dallas, check our list for the best tracks in Austin and the best tracks in Dallas. Awesome Family Fun” – Michael James (Google Review) u can even build your own package and they have Party Packages too. Love the Go Karts, Arcade games, Put Put Golf, Paint Ball, Batting Cages and Water Wars. We come here a few times a year and it’s always great family fun.
“Took my son here for his classmates 14th birthday and had a blast.
Snack Bar is available in the facility, birthday parties can be organized and even the whole park can be booked for a few hours. They are located nearly 16 miles away from downtown San Antonio, alongside go-karts they also have a batting cage, mini golf, Arcade, bumper boat, and more.
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